If, for any reason, you are not satisfied with your order, you have a 72-hour window from the date of receipt to file a claim. To qualify for a return, your purchase must remain in its original delivered condition. Please ensure you capture images of the item, particularly focusing on the issue you’ve encountered, as our team may have a few questions related to the claim. Once your claim is approved, our customer care team will notify you of the decision, and, in extreme cases, they will either send you a replacement or initiate a refund to your original payment method or credit card. The credited amount will be reflected in your bank account within a specific number of days, dependent on your card issuer’s policies.
Need help?
Contact us at info@oddbuteven.com or +96181878485 for questions related to refunds and returns.